Houston USPS Facility Faces Allegations: Is Your Mail Safe?

A recent investigation by 13 Investigates has unearthed troubling allegations of mail theft within a major Houston USPS facility, raising concerns among residents and authorities alike.

Chappell Hill resident Kim Grayden shared her harrowing experience, highlighting the shock of discovering her mailed check to the IRS had been tampered with. Despite sending it via certified mail for added security, Grayden found herself a victim of fraudulent alteration, with her $9,000 check intercepted and altered.

Grayden’s ordeal sheds light on a broader issue within the North Houston Distribution Center, where her USPS tracking number indicates her mail remains despite evidence suggesting otherwise. Expressing suspicion of an internal scheme, Grayden voiced her loss of faith in USPS and her reluctance to utilize their services in the future.

The North Houston Distribution Center, servicing a population of 8.1 million people, has faced scrutiny following a USPS audit revealing delays in delivery. Additionally, through federal open records, 13 Investigates uncovered allegations of mail theft at this pivotal distribution hub.

In response to inquiries, a spokeswoman for the USPS Office of Inspector General cited ongoing investigations at both the Oak Forest Post Office and the North Houston Distribution Center, refraining from divulging further details.

Grayden’s frustration extends to her interactions with authorities, lamenting the lack of accountability and transparency in addressing her complaint. Despite filing a complaint with the USPS Office of Inspector General, Grayden claims minimal communication until prompted by investigative inquiries.

As concerns mount over the security of mail services, Grayden emphasizes the need for accountability and reform within USPS to safeguard against future incidents of theft and negligence.

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