Why retailers still see Black Friday as the high point of the holiday shopping season

NEW YORK (AP) Retailers in the US and numerous other nations are getting ready for prime time: Black Friday, the deal extravaganza that, despite its diminished appeal, continues to be the unofficial start of the holiday shopping season. This comes after weeks of advertising ever-more-enticing bargains.

The day after Thanksgiving is seen by department stores, malls, and retailers of all sizes as a means of energizing customers and drawing them into physical stores during a period when many people who are looking for gifts are happy to browse online. Black Friday continues to be the busiest day of the year for foot traffic to retail establishments because there are enough traditionalists.

Emily Phillips, a native of Texas, expressed her excitement during her visit to the Galleria Dallas last week. All year long, I try to save up for anything I want, and I usually attempt to acquire it around Black Friday. Shopping in person allows me to try things on, which is why I like it. The experience is superior.

Despite the lowering of inflation, analysts predict a strong holiday shopping season in the United States, albeit possibly not as strong as last year’s, with many consumers feeling tight for cash and frugal with their discretionary spending.

Because there are five fewer days between Thanksgiving and Christmas this year, retailers will be even more pressured to convince customers to buy in advance and in volume.

The first 200 persons in line at the Mall of America’s north entrance in Bloomington, Minnesota, will receive a $25 gift card. On Black Friday, Target will sell a special book about Taylor Swift’s Eras Tour and a bonus copy of her album The Tortured Poets Department: The Anthology. On Saturday, buyers can purchase these items online.

The doorbuster, the time-limited daily discounts that were popular for years and occasionally the cause of real fights prior to the coronavirus outbreak, has been extended by Best Buy. Since November 8, the biggest consumer electronics chain in the country has offered incredible discounts on its app, online, and in-store every Friday. The weekly campaign will run until December 20.

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Marshal Cohen, chief retail advisor at market research firm Circana, stated that stores are eager for Black Friday to succeed. They understand that because the online market has become so competitive, they won’t be able to outperform and achieve significant growth. They must figure out how to succeed in the shops.

“Business isn’t going to increase without impulse purchases and self-gifting, which are potential areas for big sales growth,” Cohen said. According to Circana research, consumers are three times more likely to make impulsive purchases at physical stores than they are online.

In October, consumers increased their spending at U.S. merchants, according to the Commerce Department. While a large portion of the boost was driven by sales at auto dealers, there was also a rise in purchases at electronics and appliance retailers, as well as bars and restaurants, indicating solid consumer spending.

However, the most recent quarterly results from Best Buy, Target, and other retailers highlighted that some will find it easier to entice people to spend their money than others.

With better-than-expected fiscal third-quarter sales of toys, home goods, and groceries, Walmart, the country’s biggest retailer, is riding high as it enters the holiday season. Target, meanwhile, reported weak quarterly sales as frugal shoppers reduced their expenditures on clothing and other non-essentials.

To assist consumers spread out their purchasing, many merchants introduced holiday deals earlier in October than they did the year before.

Before this month’s U.S. presidential election, shoppers were preoccupied. Circana reports that general merchandise sales fell 9% in the two weeks ending November 9 but have been increasing since the election.

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According to the National Retail Federation, consumers would spend between 2.5% and 3.5% more in November and December than they did in the same period last year. Spending rose 3.9% in 2023 compared to 2022 during the holiday shopping season.

Adobe Digital Insights, a part of software company Adobe, reports that online sales have exceeded forecasts thus far this Christmas season. From November 1 to November 24, U.S. consumers spent $77.4 billion online, which is 9.6% more than they spent during the same time last year. For the entire season, Adobe projected an 8.4% gain.

Adobe claims that even with the early offers, Black Friday will bring better deals. One important indicator of consumers’ readiness to spend for the remainder of the season is the five-day Black Friday weekend, which includes Cyber Monday, according to analysts.

According to Vivek Pandya, principal analyst at Adobe Digital Insights, consumers are more interested in discounts this year than they were the previous year, and their attention to finding deals will determine what sells and when.

For instance, according to Adobe’s data, Thanksgiving Day is the ideal time to shop online in order to receive the biggest savings on toys, sporting goods, furniture, and appliances. However, the greatest time to purchase TVs online is on Black Friday. According to Adobe Digital Insights, people who bought televisions earlier in the season discovered average discounts of 10.8%, but if they wait until this Friday, they should expect to save 24%.

However, Cyber Monday is predicted to be the greatest day to purchase electronics like laptops and phones as well as apparel online. According to Adobe, electronics discounts are anticipated to reach 30% off on Cyber Monday after peaking at 10.9% off the recommended manufacturer’s price between November 1 and November 24.

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According to Adobe’s analysis, all Black Friday weekend discounts should reach a peak of 30% on Cyber Monday before dropping to about 15%.

Retail technology company Sensormatic Solutions, which monitors retail foot activity, predicts that the day following Thanksgiving will once again be the busiest shopping day of the season for physical retailers.

According to Grant Gustafson, head of retail consulting and analytics at Sensormatic, Black Friday remains a crucial day for businesses. They need to be able to get customers inside their business so they can experience what it’s like to look around and touch and feel things. Retailers may use it as a predictor of what to anticipate for the remainder of the Christmas season.

Within the first hour of its 7 a.m. opening, Mall of America hopes to surpass the 12,000 customers it saw the previous year.

According to Jill Renslow, the mall’s chief business development and marketing officer, people come for the Black Friday excitement, energy, and traditions more than the deals.

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